Trusted Customer Service
Receive hands-on support from core service teams devoted to
"The execution from Adaptly has been absolutely flawless."
Rachel Molter, Client Solutions Manager, Facebook
What Attention Do You Want?
Dedicated Team
Media strategists make up focused teams of four or more for every client: an Account Director and Media Supervisor, each with sub-teams.
Global Presence
Adaptly has five offices in four timezones across the world: NYC headquarters, Chicago, Los Angeles, San Francisco, and London.
Local Support
We hold office hours and provide hands-on support for clients regardless of location as extensions of their teams, including during primetime events that call for "war rooms."
Facetime
Core service team members have weekly calls with clients and meet with them at least monthly through on-site onboarding, regular business reviews, and rigorous training sessions to deepen knowledge about social platforms.
High Service Level
Clear definitions ensure alignment with clients on the scope of services, timely turnaround times, and investment guidelines for ad campaigns.
Request Demo
More Solutions
Expertise
Platform-certified teams share deep insights from years of experience and long-term industry relationships.
Select Access
Gain first-mover advantage and boost efficiencies through technology integrated with platform marketing APIs.
Dedicated Support
Receive hands-on support from core service teams devoted to accounts across five global offices.
Personalized Planning and Strategy
Achieve full-funnel marketing objectives through tailored media plans informed by custom insights.