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Dedicated Support

Do something remarkable with a trusted extension of your team.

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Trusted Customer Service

Receive hands-on support from core service teams devoted to accounts across six global offices.

"The execution from Adaptly has been absolutely flawless."

Rachel Molter, Client Solutions Manager, Facebook

What Attention Do You Want?

Dedicated Team

Media strategists make up focused teams of four or more for every client: an Account Director and Media Supervisor, each with sub-teams.

Global Presence

Adaptly has six offices in five timezones across the world: NYC headquarters, Los Angeles, San Francisco, Sydney, and London.

Local Support

We hold office hours and provide hands-on support for clients regardless of location as extensions of their teams, including during primetime events that call for "war rooms."

Facetime

Core service team members have weekly calls with clients and meet with them at least monthly through on-site onboarding, regular business reviews, and rigorous training sessions to deepen knowledge about social platforms.

High Service Level

Clear definitions ensure alignment with clients on the scope of services, timely turnaround times, and investment guidelines for ad campaigns.

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